Contact Us
01244 321 199

3 SureCare operators earn high praise from leading home care awards

Change Text Size A A A

We’re delighted to announce that three franchises in the SureCare network have been recognised in the Top 20 Home Care Provider Awards from, based entirely on reviews from service users.

As a customer review website, provides a platform for recipients of home care services to provide feedback and testimonials to their local care teams. These awards highlight the highest rated and most recommended providers of home care across the country.

Last month, our operators in Newcastle & North Tyneside, North Leeds and Rugby & North Warwickshire received the good news that they had each scooped one of the top 20 spots in their respective regions. The performance and reception of each of these local teams is reflected in their average customer ratings, ranging from 9.6 to 9.8 out of 10.

Many SureCare franchises across the UK now use’s review service to acquire feedback from service users and their families on how effective and friendly our national care teams are. This also doubles up as a recommendation platform for others looking for suitable home care in their local areas. After all, high ratings and strong reviews can lead to more potential service users in the future.

Reactions from the award winners

Over at SureCare Newcastle & North Tyneside, Managing Director Akshay Duggal commented on the Top 20 accolade: “Following a brilliant first CQC Inspection – which we were rated ‘Good’ – I was absolutely delighted to have won this award. Our whole team works so hard to provide exceptional care to our service users, going above and beyond without a second thought.”

He went on: “This award proves that our service users, their friends and family have confidence in our company values and, of course, our care workers. I’m so proud that all our hard work and commitment is being recognised. It’s a well-deserved award for all our team!”

Franchise owners in both North Leeds and Rugby have also expressed their joy at being named among the Top 20 providers by, and they are continuing to get the word out amongst the local community to boost their profiles and influence to those on the lookout for an exceptional care service in their area.

SureCare is one of the UK’s leading home care providers, with plenty of franchising opportunities available across the country for business owners to serve their local area.

For more information on franchising in the care sector with SureCare, get in touch with our head office team on 01244 321 199 or email and include SureCare Franchising in your message.


This article originally appears on SureCare’s main website here


"I have worked in Care Sector as a Senior Social Worker over 16 years and I am therefore fully aware that the compliance, quality assurance and legislative framework are very complex and time consuming. I chose a SureCare franchise to tackle time consuming issues so that I am able to concentrate on business development, relationship building, market growth and staff training. I now have more than 109 service users and, with the support of SureCare, our weekly hours have more than tripled in 18 months and we are looking to double them again by summer 2017."

Sami Haider, Southend

"We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care. When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people."

Caron Oldreive & Cheryl Hawksworth, Doncaster