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3 SureCare operators earn high praise from leading home care awards

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We’re delighted to announce that three franchises in the SureCare network have been recognised in the Top 20 Home Care Provider Awards from, based entirely on reviews from service users.

As a customer review website, provides a platform for recipients of home care services to provide feedback and testimonials to their local care teams. These awards highlight the highest rated and most recommended providers of home care across the country.

Last month, our operators in Newcastle & North Tyneside, North Leeds and Rugby & North Warwickshire received the good news that they had each scooped one of the top 20 spots in their respective regions. The performance and reception of each of these local teams is reflected in their average customer ratings, ranging from 9.6 to 9.8 out of 10.

Many SureCare franchises across the UK now use’s review service to acquire feedback from service users and their families on how effective and friendly our national care teams are. This also doubles up as a recommendation platform for others looking for suitable home care in their local areas. After all, high ratings and strong reviews can lead to more potential service users in the future.

Reactions from the award winners

Over at SureCare Newcastle & North Tyneside, Managing Director Akshay Duggal commented on the Top 20 accolade: “Following a brilliant first CQC Inspection – which we were rated ‘Good’ – I was absolutely delighted to have won this award. Our whole team works so hard to provide exceptional care to our service users, going above and beyond without a second thought.”

He went on: “This award proves that our service users, their friends and family have confidence in our company values and, of course, our care workers. I’m so proud that all our hard work and commitment is being recognised. It’s a well-deserved award for all our team!”

Franchise owners in both North Leeds and Rugby have also expressed their joy at being named among the Top 20 providers by, and they are continuing to get the word out amongst the local community to boost their profiles and influence to those on the lookout for an exceptional care service in their area.

SureCare is one of the UK’s leading home care providers, with plenty of franchising opportunities available across the country for business owners to serve their local area.

For more information on franchising in the care sector with SureCare, get in touch with our head office team on 01244 321 199 or email and include SureCare Franchising in your message.


This article originally appears on SureCare’s main website here


"I started off as a carer and then worked as a manager in the office of a care franchise, so I chose a franchise when I decided to start my own business. Care is heavily regulated and when I started the regulations were in flux, so I wanted the support of a franchisor. I’ve now got about 100 service users and have built up a team of 40 staff. I need much less franchisor support now, but it’s always there if needed and I talk regularly with other franchisees. We swap tips, advice and ideas so the franchise comes with a useful network."

Anne Anyon, Preston & South Ribble

"I don’t come from a care background, but became interested in running a business in this sector after caring for my grandfather. I saw how difficult it is for older people to continue to live on their own without day-to-day support. I like the ethos of SureCare, which is all about providing clients with the highest possible quality of care. It allows me to run my own successful business while also giving back to the community."

Amrit Dhaliwal, Oxfordshire