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SureCare Shropshire is 20 years old!

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This September, SureCare Shropshire celebrates a milestone anniversary, reaching 20 years in business!

One of the earliest franchisees of the nationwide SureCare network, Chris Davies established SureCare Shropshire to bring exceptional home care services to people in the local community.

Over the last two decades, SureCare Shropshire has been helping countless service users in the area with support and assistance around the home to improve quality of life. With the support of SureCare’s head office, Chris leads a team of care workers and local administration staff to offer an expansive suite of care services to people of all ages and abilities.

Here we catch up with Chris to get straight to the core of what inspired him to join SureCare and what he feels has propelled and kept his business on top for the last 20 years.

About Chris

Chris originally comes from Merseyside, but has lived and worked all over the UK in various different roles. Whether he’s been making vital contributions to central government or worked across multiple levels of the civil service, Chris’ previous experiences all have one thing in common – he has dedicated his life to helping and supporting others at every turn.

In 1999, he came across a wonderful franchising opportunity with SureCare that would allow him to offer domiciliary care services to people throughout Shropshire. Using skills from his background as a Business Analyst and Systems Architect, Chris demonstrated a unique combination of business acumen alongside his considerable compassion for others.

Over the years, he has become a UK Dementia Champion and actively engaged with political campaigns to increase the profile of social care, both locally in the Shropshire area as well as on the national stage. Chris’ determination and enthusiasm for home care also saw him shortlisted as a candidate for the UK Home Care Association (UKHCA) Board back in 2015.

As SureCare Shropshire has developed, Chris has worked tirelessly to build up a business and a team of like-minded and committed individuals around it. Everyone involved has proven that they’re all dedicated to providing the highest quality of care and greatly improving and enriching the lives of service users across the area.

What makes SureCare Shropshire special?

As one of the earliest SureCare franchises, SureCare Shropshire has grown significantly since its humble beginnings. The business started as a provider of domiciliary care for older people requiring a little extra help in their own homes.

Expanding our suite of care services over the years, the team at Shropshire have pioneered every new service offering to reach out to more people in need of assistance. Alongside traditional domiciliary care, live-in care and support for those with dementia have enriched the lives of people right across the community.

Today, SureCare Shropshire has over 100 regular service users receiving vital care and support from Chris’ team. Coming from a variety of different backgrounds, service users of all ages and abilities benefit from focused and personalised care packages.

The branch also keeps going from strength to strength, with their recent inspection by the Care Quality Commission earlier this year resulting in the highest possible rating – Outstanding. This puts SureCare Shropshire a head above the vast majority of care providers throughout the country.

The inspection also highlighted areas that demonstrate why the Shropshire team deserve to be recognised with an Outstanding rating. Care workers were found to provide a friendly and personable service that connects with individuals to improve their unique experiences. Additionally, service users praised the helpful, proactive staff and their management of inclusive social events like coffee mornings.

Anniversary celebrations

Chris and the team are gearing up to mark 20 years of SureCare Shropshire in style. The Outstanding result of their latest CQC inspection is certainly the cherry on top of that big birthday cake!

Chris said “This really is a special year for the team here. We are already planning a number of events in September for all our staff to celebrate 20 years of people’s hard work and the CQC award of ‘Outstanding’ this year gives us another reason to celebrate!”

Everybody at SureCare’s Head Office is ecstatic that Chris and the whole Shropshire team are celebrating this milestone 20th anniversary as part of the SureCare family.

We’re delighted to see their operations going from strength to strength, reflected in the recent CQC inspection, and we’re looking forward to seeing what lies ahead for the future of SureCare Shropshire and all the people they support.

Testimonials

"I have worked in Care Sector as a Senior Social Worker over 16 years and I am therefore fully aware that the compliance, quality assurance and legislative framework are very complex and time consuming. I chose a SureCare franchise to tackle time consuming issues so that I am able to concentrate on business development, relationship building, market growth and staff training. I now have more than 109 service users and, with the support of SureCare, our weekly hours have more than tripled in 18 months and we are looking to double them again by summer 2017."

Sami Haider, Southend

"I started off as a carer and then worked as a manager in the office of a care franchise, so I chose a franchise when I decided to start my own business. Care is heavily regulated and when I started the regulations were in flux, so I wanted the support of a franchisor. I’ve now got about 100 service users and have built up a team of 40 staff. I need much less franchisor support now, but it’s always there if needed and I talk regularly with other franchisees. We swap tips, advice and ideas so the franchise comes with a useful network."

Anne Anyon, Preston & South Ribble