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SureCare is celebrating 25 years in operation

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2019 promises to be a big year for SureCare, not least because this year we celebrate 25 years in business.

Established in 1994, our operations have grown from small and humble beginnings to become one of the nation’s largest and most trusted providers of quality home care services.

Starting out life as an independent branch operating in Chester, we provided vital home care services to local residents who desperately needed them. The dedication shown by our team of care workers and care industry professionals over the years has allowed them to share their knowledge and experience with others across the country.

As a franchisor, SureCare has worked with aspiring business owners to support them in spreading our own blend of quality care services far and wide. Our ultimate aim is to become one of the most recognised and well trusted care providers in the UK, which is a goal we’re now well on our way to reaching thanks to the hard work of our growing network of franchisees.

SureCare now boasts over 50 separate franchise operations across the UK, with many more new ventures on the horizon to extend the reach of our services. Over the next twelve months we’ll be meeting with new franchisees and helping them to establish and operate their own businesses utilising SureCare’s tried and tested model.

Our growing network

In recent years, our franchising efforts have allowed our network to grow widely and rapidly. This is a trend we aim to keep up going forward, so that SureCare’s diverse range of care services can reach more people in different areas of the UK.

We have helped budding business owners from various backgrounds to set up and manage their own branches and care teams. Previous experience in a medical or healthcare environment is helpful but not necessary, as SureCare’s Franchising team offers a range of specialist support and expertise.

Thanks to our unique team structure, SureCare offers dedicated Business Development Managers who look after specialist areas of business. Whether operators need a hand with maintaining care compliance, ensuring fantastic customer service, building local awareness or finding the right care workers for the job, we can provide the right support.

The important thing for our franchisees is to demonstrate the drive, compassion and commitment needed to efficiently providing vital services to those most in need.

Operating a business in the home care sector is a forward-thinking and recession-proof way to making a living and playing a key role in the community. With SureCare’s extensive and diverse range of services, franchisees can reach out to many more people in their area to offer appropriate support.

Not only does our variety of care services benefit those reliant on a helping hand, they also provide multiple sources of revenue and regular repeat service requests from people in all kinds of situations. As more and more people come to depend on care services – particularly in later life – home care providers are guaranteed to always be in high demand.

“Exceptionally proud”

At SureCare, we’ve been confident in our ability to provide existing and new franchisees with a suitable business model that is hugely diverse and effective in helping thousands of services around the country users every week.

Franchise Sales Manager, Josh Farrer, says: “We are exceptionally proud of what SureCare has achieved over our 25 years in business. It seems the saying ‘from acorns grow mighty oaks’ is a strong description for how SureCare has evolved over the years.”

“After starting off as a humble one-branch operation in Chester 25 years ago, today we have over 50 operations teams nationwide, with plans to continue expanding even further.”

“I’m very much looking forward to seeing what the next 25 years hold for SureCare and I’m hopeful that 2019 will keep the momentum building for our growing network.”

If you’re hoping to kick off a new business venture in 2019, speak to us to find out how a franchise operation in the home care industry can help you.

Call SureCare today on 01244 321 199 or send an email to for further information.



"We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care. When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people."

Caron Oldreive & Cheryl Hawksworth, Doncaster

"I have worked in Care Sector as a Senior Social Worker over 16 years and I am therefore fully aware that the compliance, quality assurance and legislative framework are very complex and time consuming. I chose a SureCare franchise to tackle time consuming issues so that I am able to concentrate on business development, relationship building, market growth and staff training. I now have more than 109 service users and, with the support of SureCare, our weekly hours have more than tripled in 18 months and we are looking to double them again by summer 2017."

Sami Haider, Southend