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SureCare franchisees awarded CQC registration

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Two of SureCare’s latest franchisees have recently completed their registrations with the Care Quality Commission, allowing them to deliver regulated home care services within their communities.

When a new SureCare franchisee establishes their new business anywhere in England, registration with the Care Quality Commission (CQC) is at the top of the agenda. As the industry regulator for health and social care throughout England, providers must be regulated by the CQC before they can begin offering those vital services.

In the meantime, franchisees are able to provide unregulated services like shopping assistance, running errands and help with household chores. However, completing CQC registration opens up the doors to more personal care services being available.

We’re pleased to announce that our franchise operators in SureCare Batley & Wakefield and SureCare Wandsworth have recently achieved their CQC registrations. Now, both are ready to deliver regulated home care and support services to people throughout their communities.

About the CQC

The CQC ensures that health and social care services throughout the country are provided in a safe, compassionate and effective manner. As we often deal with some of the most vulnerable members of our society, it’s important that SureCare operators work in a way that doesn’t pose any potential risks to those we care for.

Not only does CQC regulation help us to make sure that our services are always safe and compliant, but it also acts as a badge of honour that gives our clients the peace of mind that they’ll be well looked after in our care.

To help our franchise operators understand more about the effectiveness of their care services, SureCare Batley & Wakefield and SureCare Wandsworth will soon receive routine visits from CQC inspectors. As part of these inspections, their practices and leadership will be reviewed to determine the safety, effectiveness and responsiveness of their services.

Ratings will be awarded based on these regular inspections and SureCare is committed to helping our franchisees with the advice, guidance and resources to achieve ‘Good’ and ‘Outstanding’ ratings.

To find out more about what it takes to operate your own SureCare franchise, speak to one of our team today by calling 01244 321 199 or sending an email to:



"I don’t come from a care background, but became interested in running a business in this sector after caring for my grandfather. I saw how difficult it is for older people to continue to live on their own without day-to-day support. I like the ethos of SureCare, which is all about providing clients with the highest possible quality of care. It allows me to run my own successful business while also giving back to the community."

Amrit Dhaliwal, Oxfordshire

"We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care. When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people."

Caron Oldreive & Cheryl Hawksworth, Doncaster