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Training and Support

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When you start up a SureCare franchise, we want to make sure that you and your management staff are well equipped to get going as quickly as possible. For this we can provide training and support, alongside various materials so you can make your mark on the local community.

Once you’re up and running, we won’t just simply leave you to get on with it. In keeping with our own ethos, we’ll always be on hand to care for you and your franchise if you should require any ongoing support. Whether you need to train up newer staff members or you just need a quick refresher, it’s our business to make sure your business runs as smoothly and effectively as possible.

We want to make sure all SureCare franchises can benefit greatly from our unique support structure. From the initial setup and training to continued help in the long-term, we can provide resources and materials to keep your SureCare operations in order.


Wherever you are in the country, our business development managers are available to support you. Once you have decided on your territory we will then start the journey of setting up your brand new business.

Your business development manager will guide you through the setup and go through various plans with you. This will include locating your business premises, office set-up, implementing your business plan, business growth and marketing strategies for future growth and development.

In addition to the above we will also assist you with workplace health, safety and welfare regulations, as well as contracts of employment, National Minimum Wage and workplace pensions. Our advice and guidance will help your business to comply with regulations and keep your workforce happy.

For both franchise owners and their additional staff, SureCare delivers an intensive training programme to ensure your operations are efficient and effective at bringing the best possible care to customers.

The care sector is one of the fastest growing in the UK today, meaning there are always new things to be learned every day. To keep you up to date with future advances in the industry, we can provide ongoing training to you and your team. This is a great benefit for times when you employ new staff, need bringing up to speed with new developments, or simply want a quick reminder session.

Alongside training and guidance on the care sector, we offer a wealth of support in key areas of business operation. You can rely on the expertise of SureCare’s support structure, assisting you in areas like business development, finance and budgeting, sales and marketing, and specialist recruitment in this sector.

You’ll always have a point of contact with SureCare, so you can always request additional support or training if required. Alongside caring for our clients, we care greatly about our franchisees and their respective employees. As a result, we always strive to help you and your team however we can.

It kind of goes without saying that you’ll need the right staff in order to get your care services fully operational! From experienced home care staff to child care practitioners and, of course, management staff for your office, we can help you to recruit the right people for the right roles.

SureCare Recruitment specialises in recruitment for the care industry. As there is often a continual demand for care workers across the country, we’re constantly looking out for new candidates, accepting and placing new recruits into the roles most suited for them.

We understand that finding the right people with the right levels of experience is a big challenge for care providers. That’s why we perform rigorous DBS checks on all applicants and boast a team of specialist recruiters with strong backgrounds in the industry.

All of our recruits regardless of position receive extensive training from SureCare, ensuring that they bring only the best quality service to your customers and your business.

By franchising with SureCare, you immediately benefit from the association with a nationally recognised and reputable brand for care services. As part of a respected brand, you’ll have access to SureCare materials to give your outbound marketing a boost, so you can get the word out to your local community.

With our marketing knowledge and support, we will help you to develop a local presence promoting relationships with representatives of local community groups. To assist you further you will be able to take advantage of various pre-existing materials like company literature and merchandise. Business stationery including branded letterheads will also be available to you from the start, giving you a massive head-start compared to other start-up businesses.

In today’s climate of technology, we also understand the power and significance of digital marketing in today’s society. More and more people are going online to research their home care requirements and find suitable services. All SureCare franchises have a space on our website to showcase specific content and we regularly use social media to boost our virtual presence. You’ll even have the chance to share news from your franchise with the rest of the SureCare network.



"We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care. When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people."

Caron Oldreive & Cheryl Hawksworth, Doncaster

"I don’t come from a care background, but became interested in running a business in this sector after caring for my grandfather. I saw how difficult it is for older people to continue to live on their own without day-to-day support. I like the ethos of SureCare, which is all about providing clients with the highest possible quality of care. It allows me to run my own successful business while also giving back to the community."

Amrit Dhaliwal, Oxfordshire