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New home care service launches with SureCare Hertfordshire

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A highly qualified care professional with over 30 years of experience in the NHS has opened a new care service in Hertfordshire.

Karen Carroll has opened the Hertfordshire branch of SureCare to bring high quality person-centred care and support services to the area.

She is joined in the business by Helen Roberts, who has a wealth of management experience and has worked for a successful European manufacturing and distribution company, and Kevin Isaac, the founder of a successful local financial planning and wealth management business.

Using their combined skills, Helen will manage the day-to-day running of the business working alongside Registered Manager Karen, who will be responsible for the quality of care services.

A number of people have already been taken on by the company and they will be looking to build their team in the near future.

Karen, who is combining her 30 years of experience in care with the NHS’s aim to deliver a home care service second to none, said: “I want to deliver care to our clients that truly makes a difference to their lives.

“We understand the family challenges that are present when having to face caring for a loved one as well as the loneliness that many living on their own feel. We make sure that our carers have the time that they need to not only fulfil our client’s care needs but also to be their lifeline to the world at a time when they may not be as mobile as they once were.’

“Our focus will also be on providing a rewarding and fulfilling working environment for our dedicated team of carers and support staff. The carers are the face of our company and it is only through them that we can deliver the level of service that our clients expect so it is incredibly important that we recruit the very best and provide them with an environment in which they will thrive.”

Official opening

Surecare Hertfordshire was officially opened by the Deputy Mayor of Hertsmere, Councillor Alan Plancey with an afternoon tea in their Barnet office.
He said: “It’s fantastic to see businesses launching that not only bring jobs to the area but provide services to the most vulnerable people. I wish SureCare Hertfordshire every success in their business.”

SureCare Hertfordshire, based in Wrotham Business Park in Barnet, covers home care services in Hatfield, Hertford, Potters Bar, Goffs Oak, Brookmans Park, Newgate Street, Northaw, Welham Green, London Colney, Welwyn, Welwyn Garden City and the surrounding areas.

The company supplies people in the area with a range of dedicated care services including person centred care for the elderly and vulnerable, home services and staffing solutions for care homes.

SureCare is one of the UK’s fastest growing care companies with branches and franchises around the UK.

SureCare is fully regulated by the Care Quality Commission (CQC) and has over two decades of experience in the personal care sector, with franchises across the UK delivering quality care and support for all stages of life’s journey.

Visit SureCare Hertfordshire’s website


"I have worked in Care Sector as a Senior Social Worker over 16 years and I am therefore fully aware that the compliance, quality assurance and legislative framework are very complex and time consuming. I chose a SureCare franchise to tackle time consuming issues so that I am able to concentrate on business development, relationship building, market growth and staff training. I now have more than 109 service users and, with the support of SureCare, our weekly hours have more than tripled in 18 months and we are looking to double them again by summer 2017."

Sami Haider, Southend

"I started off as a carer and then worked as a manager in the office of a care franchise, so I chose a franchise when I decided to start my own business. Care is heavily regulated and when I started the regulations were in flux, so I wanted the support of a franchisor. I’ve now got about 100 service users and have built up a team of 40 staff. I need much less franchisor support now, but it’s always there if needed and I talk regularly with other franchisees. We swap tips, advice and ideas so the franchise comes with a useful network."

Anne Anyon, Preston & South Ribble