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SureCare welcomes new franchisees in Blackburn & Darwen

It may be a turbulent year for new businesses, but SureCare’s latest franchisees have battled on regardless. The new management team at SureCare Blackburn & Darwen are making their final preparations to begin providing vital care services under challenging circumstances.

Covering the Lancashire towns of Blackburn and Darwen – along with the surrounding areas – our new franchise operators will be putting the needs of their community at the front and centre of everything they do. All three of the new management team have experience of working within domiciliary care. This knowledge and expertise will ensure their services are provided in a safe and effective manner.

The new franchise team is made up of Zaynub Aya, Nafesa Mutha and Suhail Mitha. Each of them brings their individual experiences of providing home care and managing teams of people. Altogether, they have the combined skills and expertise to make their new business venture a success and to support people throughout Blackburn and Darwen as COVID restrictions increase in the area.

Training and support from SureCare Franchising

As we were unable to welcome the new franchisees to our Chester Head Offices in person, the trio carried out their two-week long induction course virtually. This allowed our franchising support team to meet with Zaynub, Nafesa and Suhail regularly over video calls and bring them up to speed on the processes and requirements for operating their own SureCare franchise.

The SureCare Blackburn & Darwen team are currently in the process of registering the business with the Care Quality Commission (CQC). Once complete, this will allow them to provide regulated personal care services to people across their chosen territory. In the meantime, they’re still able to offer unregulated services like household cleaning and assistance with running errands.

Our new franchisees are presently being supported by SureCare’s Onboarding Manager, Naz Sen, for any queries or issues. Going forward, they will receive help from their dedicated Business Development Managers, Stuart Spinks and Rachel Gallagher. Stuart will be on hand to assist with sales, marketing and recruitment of care staff to help with business growth. Meanwhile, Rachel will ensure the business continues to meet compliance standards set out by the CQC.

Through our unparalleled support and guidance, SureCare is committed to helping our franchise operators to grow their business and make life easier for vulnerable people in their local community. We continue to help new and long-standing franchisees up and down the country, even in this exceptionally challenging period.

How to franchise with SureCare

If you’re interested in starting up your own new business in home care provisions, you can book a discovery call with SureCare. Here we will discuss the opportunities and benefits of franchising, as well as SureCare’s unique business model, to help you decide whether it’s right for you and your associates.

It’s not necessary to have prior experience in the home care sector. During your discovery call, you’ll get to speak with us about the care market and how we can help you to support people throughout your community. Simply get in touch with us to request a discovery slot at a time that suits you.

To get started, just drop us a line by calling 01244 321 199 or sending an email to and a member of our franchising team will be ready to help you.


Discover SureCare’s unique business model

If you’ve chosen to franchise with an existing company to start your own new business, there will be many things to consider next. Ideally, you’ll want to join a franchisor with a unique business model that helps you to grow a successful and positive business.

Operating in the home care market, SureCare offers one of the most effective ways to reach out and have a positive impact on your local community. What’s more, our range of available services sets us apart from other home care providers, allowing franchisees to start growing their business from day one.

When you start a new business in home care, your first priority is to become registered with the Care Quality Commission (CQC) – the independent regulator for care services throughout England. Unfortunately, CQC registration can take approximately 8-12 weeks to complete, effectively preventing you from providing services for the first few months of your business.

To help bridge that gap, therefore, SureCare operators can rely on a suite of non-regulated services to assist people in other ways throughout the local community. What’s more, many of our unregulated services are often in high demand, so you can ensure your business gets off the ground running.

What are unregulated services?

Unlike personal care where services are focused on an individual’s health and wellbeing, unregulated services aim to provide a helping hand for domestic tasks and additional chores. Your team of care workers can carry out general cleaning jobs around somebody’s home, including dusting, vacuuming, washing the dishes and emptying the bins.

Outside of the home, you can also help your clients by running errands to pick up prescriptions or do the weekly shop. In fact, our shopping service has become one of SureCare’s most popular features in recent months. By carrying out a client’s weekly shop on their behalf, SureCare teams across the country have greatly helped many older or vulnerable clients who’ve been isolating at home.

The range of unregulated services is expansive and continues to grow as we discuss new ideas with our service users and care teams. Your team can also assist with things like garden maintenance, light handiwork around the home and providing companionship to those living alone. This is particularly useful to provide a sense of familiarity and comfort during visits from a gas engineer or plumber.

Additional streams of revenue

It’s not just older people who can benefit from our additional services. Your new business will be able to provide facilities for youngsters to put the minds of busy parents at ease. From babysitting services to offering a mobile crèche for weddings and corporate events, your care team can help to keep the little ones entertained while the grown-ups are otherwise occupied.

SureCare franchisees can also work with and assist other local care providers to ensure that the most vulnerable people in the community are well cared for. This means potentially offering staffing solutions to nearby care homes at times when they may be short staffed, which can also help you with another source of income.

Many of our existing franchise operators have also had the freedom to focus on local charities and organisations near and dear to them. From food banks to homeless shelters, you and your workforce can volunteer some time to help enrich the lives of people in your community and get the word out about SureCare at the same time.

Head Office support

By franchising, you’re not limiting yourself to develop your business alone. SureCare’s franchising support team is behind you every step of the way to assist you in the initial start-up of your business and beyond. You can rely on the knowledge and expertise of our head office team as you make your own way in the world of home care.

Whether you have a background in care or not, we can provide you with all the relevant training, guidance and business support to keep you and your operations on track. This is what makes investing in a SureCare franchise a truly unique opportunity.

To find out more information on maximising your potential by franchising with SureCare, simply get in touch with us today and let’s discuss how you can get started with your own home care business.

You can call our Head Office on 01244 321 199 or send an email to – don’t forget to include “Franchising” in your subject line so we can easily direct your enquiry.


Why now is a good time to start a SureCare franchise

For those wanting to reach out to the community and help others during these remarkable times, one of the best things you can do as an entrepreneur is to start your own new business in home care with franchising support from SureCare.

You might think that it’s a strange time to pursue that goal. On the one hand, the present economic uncertainty makes it a challenging time for business owners and employers. On the other hand, however, personal support services have never been more necessary with many people requiring greater levels of assistance all over the country.

Starting a new business on your own from scratch is always going to be a difficult feat. But by franchising with an existing care provider like SureCare, you can benefit from advanced support and expertise at every stage of your new business. Choosing a franchise is also less risky as you’ll be able to operate with a tried and tested business model.

Why choose home care?

If we’ve only taken one significant lesson from 2020 so far, it’s that jobs in care and personal support have proven to be invaluable. Whether the country faces a recession or a national health emergency (or both), the vital work provided by social workers and healthcare professionals is generally recognised as a high priority.

Where other types of business may face significant struggles under the current circumstances, operating in the home care sector guarantees that your business can resist the effects of a recession or a pandemic. From daily visits for older loved ones to regular assistance for those with complex care needs, your services will always be in constant demand.

Your work doesn’t just stop with elderly care, however. By being your own boss and calling the shots yourself, you have the freedom and flexibility to expand your range of care services to reach out to more people in your local community. In addition, you can get involved with other local groups like volunteers and charity workers to help all sorts of people from different walks of life.

Franchising with SureCare

For over 26 years, SureCare has provided high quality home care services to those requiring additional assistance in the comfort of their own homes. What’s more, the franchising arm of our business has allowed individual operators to manage their own care teams across the country and deliver exceptional care packages wherever they are needed.

Through franchising, we have assisted new business owners to enjoy the autonomy of running their own operations. They’re never left completely alone in the dark, though. With the support of our friendly and knowledgeable franchising team behind them, our franchisees can rely on a wealth of industry expertise and business assistance whenever it’s needed.

One of the main reasons to join SureCare as a franchisee is our proven and dynamic business model. This allows franchisees to set up and run their new home care business with no prior experience in the care sector necessary.

On top of that, we aren’t just pigeonholed in the elderly care market. Instead, SureCare franchisees can offer a diverse range of care services to assist people of all ages and care requirements. Services include childcare, specialist dementia and Alzheimer’s care, end-of-life palliative care and flexible levels of support for those with complex care needs or learning difficulties – young or old.

A typical SureCare franchisee could see turnover in excess of £1 million within the first 18 months of CQC registration. In an ever-growing market at such a difficult time for the economy, the growth potential for a SureCare franchise is limitless.

Book a discovery call today

To find out more about franchising with SureCare, you can book a discovery call with us and have an in-depth discussion about a potential franchising opportunity. Through this, you will be able to decide whether starting up in the home care market is right for you and why SureCare offers you the best model and support structure to pursue your dream.

We have discovery slots available every Monday to Friday from 9am-12pm. You’ll get to speak with our Franchise Recruitment Manager, Josh, about the market, your aspirations and how you can support members of your community with vital services. No prior experience is necessary – just a keen attitude and aptitude for running your very own business.

Contact us online or get in touch directly to request a franchising discovery slot. You can call 01244 321 199 or email:


Naz joins SureCare Franchising as Onboarding Manager

Everyone at SureCare head office is pleased to welcome the latest addition to our franchising team, Naz Sen. He will be the first contact for many of our new franchisees operating as our new Onboarding Manager.

As more and more entrepreneurs look towards the home care sector to start up a new business, we’re seeing a surge in interest in SureCare’s franchising opportunities. With the introduction of our new Onboarding Manager, Naz is on hand to assist new prospects when they decide to join SureCare.

Naz works with our new franchisees throughout the early stages of their new business. From the first contact, Naz will assist them in making the journey from being a new franchise owner to operating an established and profitable branch. After a short time with SureCare, he’s helped several of our latest franchisees to make preparations and get started providing vital home care services.

About Naz

Naz comes with a wealth of background experience working in various roles in the care sector. His previous positions have included Team Leader, Care Manager and Business Development Executive, in which he has provided training to new business owners and care managers. Thanks to his knowledge and support, those operators have gone on to run successful and profitable care agencies.

When he’s not working, Naz also enjoys getting involved in a range of activities in his spare time. Reading and cooking at home are two of his main hobbies. He also enjoys socialising with friends and relatives, but like so many of us during lockdown, he’s has had to improvise with phone and video calls in recent months to keep in touch!

We love Naz’s enthusiasm for the tasks involved in franchising and his warm and sociable attitude towards our new recruits, helping them feel welcomed and supported. With his professional and personable approach, we’re confident that Naz is just the right fit for our team, franchise operators and the whole SureCare family.

If you’re looking to start a new business in home care, why not consider choosing SureCare for a franchising opportunity? Throughout the process, you’ll be in regular contact with Naz and the rest of our franchising support team every step of the way.

To get started, simply get in touch with us on 01244 321 199 or send an email to for more information on franchising with SureCare.


Three new franchisees join SureCare

As SureCare continues to reach out to more communities across the country, we’re delighted to announce that three new franchisees have joined us to provide quality care services in their areas.

The addition of our latest franchisees helps SureCare to further realise our goal of bringing essential home care services to the right people wherever they are. By operating their own businesses, they’ll be able to manage their own care teams and provide assistance to clients and their families with a service that stands out from the competition.

Very soon these new franchise operators will be able to starting rolling out personal care packages to residents living in Central London, Bracknell and Chesterfield. Whilst they await registration with the national regulating body for care services, we shine the spotlight on SureCare’s latest additions and look forward to their future successes.

Meet our new franchisees

Each of our new franchise operators will have their own exclusive territory to focus on providing home care and other assistance services in a specific area. At SureCare Central London, franchise owner Namrata Patel will oversee a team of care workers and branch management staff.

Just a short way away, SureCare Bracknell & Farnborough will see another team operating in both towns and the surrounding areas. Looked after by Rania Khier, the business will reach out across the local community.

Finally, a bit further north, sisters Harjit and Soni Randhawa will lead the way at SureCare Chesterfield & Bolsover. With our unique services available in this area for the first time, more people will soon be able to benefit from the exceptional support this new care team can offer.

Our updated induction process

Just before becoming fully-fledged members of the SureCare team, each of our newest franchisees has had to complete our business induction course. Normally this is a week-long course carried out at our Head Offices in Chester. However, under the present circumstances, we’re now delivering certain parts of our training virtually.

Induction now takes place over two weeks through a combination of virtual and practical training. Our course mentors provide online training via video call whilst also delivering practical elements in a newly Covid-secure environment. This allows us to welcome franchisees to our Chester Head Offices, which have recently been transformed to facilitate for social distancing and improved hygiene at all times.

CQC registration

We’re excited to welcome our new additions to the SureCare family and we can’t wait to watch them progress in the months and years to come. In the coming weeks, SureCare’s support team will be working closely with these new business owners to assist them and ensure they successfully register with the Care Quality Commission.

CQC registration will finally allow them to provide regulated personal care services in homes throughout their territories. In the meantime, however, they will be able to give their new businesses a kick-start by offering unregulated services in their area. These include shopping services for housebound clients and assisting with domestic jobs in the home like laundry and gardening.

All of us at SureCare are excited to support them all on their new journey with us and we look forward to seeing their businesses flourish.

Want to find out how you can operate your own home care business as part of SureCare? Drop us a line today by calling 01244 321 199 or sending an email to and take your first steps towards supporting your community with essential care services.


Unregulated services get SureCare franchisees trading straight away

When you choose to franchise with SureCare, you can begin providing some basic services and earning income while you wait for approval from regulators to commence with larger care services.

Starting your own business in home care is often tricky because it’s not always possible to start trading straight away. Due to the nature of personal care, providers need to be certified by the national regulating body before being able to carry out the necessary jobs.

The Care Quality Commission (CQC) is the independent regulating body for health and social care services in England, making CQC registration absolutely essential before you can support clients with home care. Unfortunately, completing CQC certification can take a while, potentially leaving your business stuck on the starting blocks when you’re ready and raring to get started.

This is why SureCare offers a range of unregulated services for franchisees to offer their clients. Whilst these services take a more hands-off approach to personal care, they can empower your new business to get trading as soon as you’re ready, without losing precious time or money as you wait for CQC approval.

SureCare’s unregulated services

Unregulated services are tasks and jobs that your care team can carry out without requiring regulatory approval from the CQC. These services cover aspects that provide general assistance with people’s daily lives, without needing to adhere to strict rules around personal care.

SureCare’s range of services includes assistance with household jobs and running errands for those unable to get out and about. With household services, you can support someone with general domestic tasks like cleaning, doing the laundry and replacing hard-to-reach light bulbs. Additionally, you can offer assistance in the garden to mow the lawn or tend to plants.

For those with restricted mobility, your care staff can offer support running regular errands. This can include picking up prescriptions, walking pets and even our increasingly popular shopping service. With fast-changing guidance on shopping in public, you can offer to do a client’s weekly shopping for them so they don’t need to worry about going out in the present circumstances.

Franchising with SureCare allows you to maximise your potential by providing helpful services to clients and benefiting from multiple revenue streams as soon as possible.

Ready to get started? Simply get in touch with Franchise Sales Manager Josh today by calling 07970 438 679 or sending an email to


SureCare franchisees awarded CQC registration

Two of SureCare’s latest franchisees have recently completed their registrations with the Care Quality Commission, allowing them to deliver regulated home care services within their communities.

When a new SureCare franchisee establishes their new business anywhere in England, registration with the Care Quality Commission (CQC) is at the top of the agenda. As the industry regulator for health and social care throughout England, providers must be regulated by the CQC before they can begin offering those vital services.

In the meantime, franchisees are able to provide unregulated services like shopping assistance, running errands and help with household chores. However, completing CQC registration opens up the doors to more personal care services being available.

We’re pleased to announce that our franchise operators in SureCare Batley & Wakefield and SureCare Wandsworth have recently achieved their CQC registrations. Now, both are ready to deliver regulated home care and support services to people throughout their communities.

About the CQC

The CQC ensures that health and social care services throughout the country are provided in a safe, compassionate and effective manner. As we often deal with some of the most vulnerable members of our society, it’s important that SureCare operators work in a way that doesn’t pose any potential risks to those we care for.

Not only does CQC regulation help us to make sure that our services are always safe and compliant, but it also acts as a badge of honour that gives our clients the peace of mind that they’ll be well looked after in our care.

To help our franchise operators understand more about the effectiveness of their care services, SureCare Batley & Wakefield and SureCare Wandsworth will soon receive routine visits from CQC inspectors. As part of these inspections, their practices and leadership will be reviewed to determine the safety, effectiveness and responsiveness of their services.

Ratings will be awarded based on these regular inspections and SureCare is committed to helping our franchisees with the advice, guidance and resources to achieve ‘Good’ and ‘Outstanding’ ratings.

To find out more about what it takes to operate your own SureCare franchise, speak to one of our team today by calling 01244 321 199 or sending an email to:


Why SureCare offers a unique home care franchising opportunity

When it comes to running your own business in home care, franchising with SureCare is one of the most effective ways to start supporting your local community quickly and professionally.

If you’re looking to operate a business that brings essential home care to people in your area, there are plenty of things to consider to ensure that your services are delivered in a safe and effective manner. By franchising, you can rely on the professional support and knowledge of a nationwide network.

Unlike many other home care franchisors, however, SureCare offers various other opportunities that will allow franchisees to diversify their core business. This means giving you more freedom to implement additional services and support the wider community in a way that suits you.

Range of services

The majority of home care providers in the UK focus on assisting elderly people with their day-to-day routines. This means that they’re often limited when it comes to supporting people throughout the local community, as there are many others who require essential care on a regular basis.

With a wide variety of services on offer, SureCare operators can cover numerous market segments in the care sector. This involves providing high quality support to people of all ages and for those with complex needs like learning or physical disabilities.

Our services are flexible and care packages can be tailored to meet different demands. Whether a client requires round-the-clock live-in care or just an extra pair of hands for task around the home, SureCare enables franchisees to unlock their full potential in bringing invaluable services to their market.

We have recently introduced shopping services across the country to help those who need assistance going out to get essentials or for those who may be unable to leave the home altogether. This has proved to be a considerable lifeline for many services users during the recent lockdown period.

Working with other businesses and organisations

SureCare operators across the country also work with NHS Discharge Teams to support those recovering after a stay in hospital. Making the patient transition from hospital to home can be a tricky process, which is why our care teams strive to help things go as smoothly as possible and can even provide home care services for a period of recovery.

In addition, SureCare has over 25 years of experience in working alongside Local Authorities to assist with large client volumes. This allows people in need of care to contact their local council for help finding a supportive care service. SureCare operators can then provide vital help through council contracts.

With a team of professionally trained care workers, SureCare franchisees can also provide agency staffing solutions at times when residential care homes may be temporarily short-staffed.

By running your own business, you can also make additional decisions on how your team could support local charities and volunteer groups. In the past, other SureCare franchisees have held their own fundraising events or volunteer extra time to support causes close to them.

By franchising with SureCare, you get to maximise your potential with multiple revenue streams, whilst providing invaluable services to people in your community.

To find out more, simply get in touch with Franchise Sales Manager Josh today by calling 07970 438 679 or sending an email to


SureCare franchisees achieve top Home Care awards

This month, a couple of SureCare franchisees received the wonderful news that they have been named amongst the Top 20 Recommended Home Care 2020 providers by

Our operators at SureCare Central Cheshire, SureCare Newcastle and SureCare Rugby received the accolades, which focus on the top 20 home care providers in different regions across the UK.

The top providers are decided based on reviews and recommendations from service users and their families, so it’s excellent to see their hard work and dedication hasn’t gone unnoticed, especially at such a challenging time.

SureCare Central Cheshire

In the North West, franchise owner Tina Jones and her business partner Kirstie Hercules have turned SureCare Central Cheshire into one of the region’s leading providers of home care. Joining SureCare in 2019, they have quickly built a substantial business, bringing safe and quality care to people in their own homes.

Owners of SureCare Central Cheshire Tina Jones and Kirstie Hercules said: “When setting up our homecare company, only 16 months ago, we said that we had two simple aims – to provide high quality care to our clients and to build a company that staff were proud to be a part of.

“Reading our client reviews on shows how we have achieved our first aim and the following quote from one of our team members shows how we have achieved the other. We will continue to build our company across Crewe, Nantwich and the surrounding rural villages, providing only the highest levels of care and continuing to offer superb care role opportunities to local people in a company where they can gain experience and grow with us.”

Kimberlee, one of the care team members said: “Working with SureCare as a first time carer has been one of the most amazing and rewarding experiences. I have learnt so much with the help of the amazing management and working with wonderful team members. The clients smiles when we come in to assist them with care tasks and the ones who just enjoy the company and a good chat over a cup of tea is really a feeling beyond heart-warming. Being a carer is more than completing tasks some struggle with, it’s a big family where we share everything from the warm hugs and tears to the belly laughs. I always knew from starting that our team would achieve greatness and go far, as we have nothing but love for what we do.”

SureCare Newcastle & North Tyneside

Over in the North East, SureCare Newcastle & North Tyneside has earned a spot on the Top 20 list for the second year in a row. A customer rating of 9.5 out of 10 means they now have a 2020 accolade sitting proudly alongside their 2019 title.

Last year, franchise owner Akshay Duggal said: “This award proves that our service users, their friends and family have confidence in our company values and, of course, our care workers.” We’re thrilled to see that the Newcastle team is consistently being recognised for their exceptional work by the people who matter most.

SureCare Rugby & North Warwickshire

Last but by no means least, SureCare Rugby & North Warwickshire is listed amongst the Top 20 care providers in the West Midlands. Achieving a score of 9.9 out of 10, the team in Rugby is also celebrating a double win after securing a Top 20 spot in 2019 as well.

We’re immensely proud of our franchise operators across the country for consistently delivering high quality services to people who need them most. It’s also great to see how service users and those closest to them have responded to all the hard work and commitment shown by our teams of care workers.

To find out more information on franchising with SureCare – one of the nation’s leading providers of home care – get in touch with our team today on 01244 321 199 or email


Resisting the recession with a SureCare franchise

Whether we like it or not, a recession seems to be most certainly on the way. Operating in a recession-resistant industry, however, means that businesses in the home care sector are unlikely to feel too much of a pinch.

The coronavirus situation has affected our society quite unlike anything we’ve seen before. Many shops, restaurants and non-essential facilities have faced temporary closure for a prolonged period and this has caused a significant knock-on effect on the economy.

Now the UK, like most of the world, is expected to see economic downturn on a larger scale than the 2008 financial crash. While the country will look ahead to eventual recovery from the coronavirus crisis, the struggle could last for quite some time for various businesses.

However, for those operating in the home care industry, business has to continue as normal to meet a rising demand for vital care services. It’s difficult to say what the coming months and years will have in store, but home care can offer strong opportunities for new and existing business owners to weather the storm.

Franchising with SureCare

As one of the nation’s leading care providers, SureCare is uniquely placed to help compassionate and dedicated professionals to start up and run their own home care business. We’re seeing huge levels of demand for essential services to support the community and this is set to continue long after the pandemic situation subsides.

Even in normal times, increases in life expectancy mean that our population is constantly ageing. The Office for National Statistics predicts that the number of over 65s will reach 20% of the total UK population during the next decade. This is expected to increase further to 25% by 2050.

As we get older, many people will hope to continue living independently in the comfort of their own homes, rather than having to relocate to care homes. Care in the community is fast becoming one of the most vital and relied-upon care services throughout the UK.

To help you begin your own business in this highly lucrative sector, SureCare offers franchising opportunities all over the country. With support and training from our franchising team, you can provide essential services to people in your local area, safely and effectively.

Operating a business in the healthcare sector gives you the unique ability to flourish and even grow, no matter how the wider economic landscape looks.

To find out more about how franchising with SureCare can help you resist a recession, get in touch with us today on 01244 321 199 or email


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