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Join the SureCare Family with a home care franchise

When you franchise with SureCare, you get so much more than a new business – you’re welcomed into a close-knit family. We put family values at the heart of everything we do, ensuring everyone across our network receives the right support and attention.

SureCare itself started life as a family-owned business and that continues to this day after almost three decades in operation. With Managing Director Gary Farrer at the helm and son Josh Farrer leading Franchise Sales, SureCare has been a family-led business since it began in 1994.

Our dedicated focus on family values carries through to our approach to franchising. Today, SureCare boasts a nationwide network of franchisees operating in over 50 locations across the UK. Throughout this network, we promote a culture of operators working closely together, regardless of the physical distance between branches.

From SureCare’s head office team to individual franchisees, we have a great support system in place, filled with like-minded people co-operating with one another. We’re all united in our goal of providing high quality care services to the people who most need them, wherever they are and whatever their unique circumstances.

Why choose SureCare Franchising?

Starting a brand new business of your own is a dream that many people have, but putting pen to paper and plans into action is often easier said than done. By choosing to franchise with an existing company, you’ll be able to rely on a raft of support along the way to steer you in the right direction if you ever get a bit lost.

SureCare’s franchising proposition has helped numerous entrepreneurs and budding business owners to set up their own new ventures, with the help and dedication of industry knowledge and experience behind them from the word “go”. Our tried and tested business model allows you to formulate a home care business plan quickly and easily.

The home care market has become one of the fastest growing and most lucrative sectors in the UK today. Demand for care services continues to grow alongside our ageing population and the desire for people to remain in the comfort of their own homes for longer.

It’s not necessary to have any previous experience working in health or personal care. As SureCare offers a management franchise, we look for individuals and partnerships who can demonstrate the passion to succeed and the ability to manage a team of dedicated people. From there, we’ll provide any additional support and training to get your business where it needs to be.

Our family values

Just as we provide high quality care and support for our customers up and down the country, we aim to ensure our franchise operators get the right assistance to manage their businesses. Unlike many other companies, we think of our franchisees as members of a growing family.

From our franchising support team – based at SureCare’s Head Offices in Chester – to our dedicated business development managers across the country, we’re always on hand for advice and guidance at any time. And just like so many people over the last year or so, the pandemic has revolutionised the way we communicate with one another. It’s never been easier for us to get in touch with each other over the phone, email or video call.

We also strongly encourage our network of existing franchisees to keep in touch with one another from time to time. This allows us all to collaborate and share tips and ideas to help everyone keep on top of best practices and charity fundraising events. SureCare branches nearby to each other can even co-operate to cover staffing shortages and better serve the local communities.

All in all, our franchisees benefit from SureCare’s brand heritage that is recognised up and down the country. Our business has been established for nearly three decades and in that time we’ve partnered up with like-minded people dedicated to providing quality care to people at home.

Does franchising with SureCare sound like the right move for you? To get started with an initial chat, or if you want to find out a bit more information, simply drop us a line.

Call us on 01244 321 199 or send an email to to request our Franchising Brochure and let’s start a conversation about you joining the SureCare family!


Why invest in a SureCare franchise?

Getting ready to invest in a new business venture is an exciting time for an entrepreneur. To make the most out of your investment, SureCare can help you to maximise your success with a lucrative franchising opportunity.

Choosing to franchise – as opposed to starting a new business from scratch on your own – allows you to benefit from a tried and tested business model to get up and running quickly and smoothly.

Here at SureCare, we have almost three decades of experience providing services in the home care sector. Our franchising model has helped other entrepreneurs to manage their own business and bring these vital services to communities across the country.

Investing in a SureCare franchise gives you the security of a “business in a box”, with our expertise and support behind you all the way. Our proposition offers you the freedom and flexibility to operate your own home care business and manage your own team however you want.

What do you get with SureCare Franchising?

Whether or not you have any similar experience working in the care sector, you know you can depend on training, advice and guidance when you franchise with SureCare. Our unique offer gives new franchisees immediate access to a wide variety of benefits, including:

  • Strong reputation of a well-known brand: operating under the SureCare name gives your customers the peace of mind that they’ll receive quality services from a recognised provider nationwide.
  • Our tried and tested business model: we’ve fine-tuned and perfected our business model to help establish over 50 branches across the country, so you can be sure your new business will follow a similar plan.
  • Tailored and optimised business plan: we’ll work with you to form a business plan that meets your objectives, goals and the needs of your local community, with business loan support available from major high-street lenders.
  • Operating systems and manuals: you’ll get all the tools and information you need to manage your business from day one, so you’re not left feeling your way through the dark.
  • Training and franchising support: once you’re up and running, we don’t just leave you to it – our experienced franchising support team is on hand to provide assistance for a whole host of ongoing issues like recruitment of care staff, training and marketing to people in your area.
  • A network of existing franchisees: in addition to our Head Office support team, you can connect with other franchisees in our network to share ideas, advice and even collaborate other with local branches to better serve your communities.

Who can run a SureCare franchise?

Almost anyone can decide they want to start their own business, but we know that possessing certain qualities can often help to put you a head above the rest. At SureCare, we tend to look for those who can demonstrate various skills, abilities and work ethics that make them the ideal candidate to operate one of our home care franchises.

SureCare offers a management franchise, so your aims will be to build and grow a profitable business as you lead an exceptional team of care assistants. Previous experience in home care or any kind of healthcare setting is not essential, as you and your team members will receive professional training and guidance.

The right SureCare business owner will love the idea of owning a business that works to provide a highly valuable service to people in the community. Many people will know either a friend or relative who relies on professional support, so you can help enrich the lives of people in your area by providing your own care services.

Why choose the care market?

Home care has experienced a bit of a boom in recent years as more and more people have been able to turn to it as a viable alternative to receiving care in a retirement or residential home. The growth in our ageing population has also meant that elderly care at home – roughly accounting for two-thirds of all SureCare services – is more highly sought after than ever before.

Ultimately, you will be helping to make a real difference in people’s lives, as well as contributing to the advancement of the care industry overall. Despite the economic troubles brought about by the pandemic, home care has remained one of the fastest growing and most lucrative industries to operate in. Now, even more than ever, people are requiring additional assistance and demand is likely to rise further to aid in the post-pandemic recovery.

By choosing the SureCare business model, you will also be able to help people of all ages and abilities. While elderly home care is our primary focus, we also supply franchisees with the knowledge and resources to carry out services like disability care, childcare and even handy shopping services. This allows you to maximise your business’ growth with multiple revenue streams.

Want to find out more about franchising with SureCare? Get in touch with us to request a copy of our franchising brochure and arrange an initial discovery session.

Contact our team on 01244 321 199 or send an email to and include Franchising in the subject line to kickstart the discussions and get the ball rolling!

The benefits of franchising with SureCare

SureCare is proud to unveil the latest member of our head office team, Alan Carmichael. Taking up the role of Digital Marketing Manager, he will be responsible for boosting SureCare’s presence and outreach across the web.

As our nationwide network of care services continues to expand, so has our desire to improve our digital marketing strategy. With Alan on board, we’re excited to see what the future holds for how SureCare reaches out and communicates with services users, care workers and entrepreneurs interested in franchising.

In the few short months that Alan has been with us, he’s been getting stuck in and sharing numerous ideas with us. Working across the three main strands of our business – SureCare, SureCare Recruitment and SureCare Franchising – there’ll be plenty of scope for managing communications with customers and business partners online.

Alan has big aspirations to take all aspects of SureCare’s online operations to the next level. From revolutionising our marketing campaigns to improving our search rankings, he’ll be working closely with our web developers and digital partners to revamp our existing online infrastructure.

About Alan

Coming from a background of Business IT and Digital Marketing, Alan has the perfect skillset and acquired knowledge to advance SureCare’s digital presence and marketing processes. In previous roles, he’s developed a knack for recognising what works and where the potential pitfalls are in the fast-changing landscape of technology.

Most recently, he has provided marketing support for businesses in the recruitment sector. This experience will certainly come in handy when it comes to attracting new talent via SureCare Recruitment and new franchising prospects through SureCare Franchising.

Away from his desk, Alan is a keen football fan and enjoys cycling and hill walking from time to time. We’ve all been blown away by his enthusiasm and keen approach to help devise and implement a new digital strategy for SureCare. We’re confident that, under Alan’s watch, SureCare’s online presence and marketing will steadily improve in the near future!

Franchising Opportunities with SureCare

One of the most common aspects that puts people off starting their own business is a lack of experience. While it can be a daunting prospect to start up your own venture in an unfamiliar sector, franchising gives you the opportunity to rely on professional support along the way.

With more and more entrepreneurs looking to start their own businesses and use their talents to help others, there’s never been a better time to operate in the care sector. For many people, however, working in care will be unfamiliar territory, while experience in setting up and running a business may also be a little thin on the ground.

Starting a brand new business from the ground up is a mighty task – often fraught with complications, concerns and logistical issues. The sheer scale of planning and investment (in terms of both money and time) are often enough to put people off getting a move on. However, this is exactly where franchising can be a big help.

Franchise with SureCare

At SureCare Franchising, we’re on the lookout for keen entrepreneurs who hope to manage their own business and be their own boss. We have accumulated knowledge and expertise for over a quarter of a century, so we know just what it takes to make a successful business tick.

When you choose SureCare, you’re choosing a management franchise so ideally you will be proficient in having good people skills and leading a team of dedicated workers. Your regular responsibilities will include growing the business, dealing with finances and accounts, and recruiting staff. You’ll also be able to receive regular support on these aspects from your dedicate business development manager.

Joining the care sector

Whilst no previous experience is necessary, you’ll likely be aware of the need for vital care services. Whether you personally know of a family member reliant on support or you’ve noticed a growing demand in your community, providing home care services allows you to contribute towards enriching the lives of others.

We will work with you to recruit a Registered Care Manager, who will be responsible for the daily care operations of your business. We can also help you to recruit and provide extensive training for care workers in your area. With the support and industry expertise of SureCare behind you, you can be sure that your business will play a beneficial role in people’s lives.

If you’re looking to manage your own business and become your own boss, why not find out more on how a franchising opportunity with SureCare can help you achieve your goals?

Simply get in touch with us to request our franchising prospectus and get further information on how operating a business in home care could be the right move for you. Just call 01244 321 199 or send an email to and let’s get started!


Finding the funds for your franchise investment

For many people wanting to start their own new business, one of the biggest hurdles is finding the money for their initial investment. However, what a lot of people may not know is that many high street banks are ready and willing to provide a huge helping hand.

As the economy aims to recover from the effects of the pandemic, HSBC UK has announced that they are launching a £500 million franchising fund to help give new business operators a kick-start. This is a significant boost from one of the country’s biggest high street banks, focused on the franchising industry to support small and medium enterprises across the UK.

Now more than ever, people are relying on entrepreneurs and business owners to help get the economy back on its feet. To meet the challenge, the franchising industry is rapidly growing with numbers at a record high. This is down to the expansion plans of existing franchises and a rise in younger people wanting to run their own businesses.

Franchise businesses now contribute an estimated £17 billion to the UK economy, according to figures published by the British Franchise Association (BFA). The recent support from HSBC will help to give a wide range of businesses more of an opportunity to flourish as franchising continues to be a popular option for entrepreneurs.

Franchising with SureCare

Franchising is so popular because it offers a quick and smart route to business. Starting up entirely on your own is a significant challenge. However, with the support of a franchisor like SureCare behind you, budding business owners can achieve their dreams of being their own boss and running their own operations. This is all thanks to our tried-and-tested business model along with decades of expertise working in the care industry.

Finding the funds for your initial investment might be tough, but this is where lenders come in. Here at SureCare, we have strong relationships with major high street banks, with HSBC being one of our preferred lenders. Many banks and lenders, like HSBC, have specific Franchising Division departments focused solely on helping franchise businesses like SureCare to offer advice, guidance and financial support to new entrepreneurs.

They can help a new franchisee by lending up to 70% of the total required investment for a SureCare Franchise. This means that budding business owners looking to join SureCare will only need a minimum cash investment of £25,000 – then banks can lend the remaining amount. With a business loan, new franchisees can secure a suitable investment that covers franchising fees and initial working capital to get a new business off the ground.

Why choose the home care industry?

There are many different sectors to start up your new business in, so choosing the right one is such a huge decision. If you want to operate in a future-proof sector that consistently makes a positive difference in people’s lives, working in home care might just be the right option for you.

SureCare franchisees provide vital care services to people in the comfort and safety of their own homes. Whether someone needs round-the-clock assistance, support for a disability or a few regular visits to help with housework, SureCare’s range of available services can cater to virtually anybody with a tailored care package.

What’s more, it’s not necessary to have any previous experience working in healthcare, as we provide full training and ongoing support. To become a SureCare franchisee, we mainly look for a few other qualities like dedication, hard work and strong management skills to ensure that you would be a great fit for our network of home care operators.

Over the last three decades, SureCare has become well established as one of the UK’s leading providers of quality home care. With the strength of our brand reputation behind you – as well as our franchise support team and business development managers – franchisees are safe in the knowledge that they’re making a sensible investment in an important industry.

Want more information on franchising with SureCare? Get in touch with us by calling 01244 321 199 or sending an email to to request a franchising brochure or arrange a discovery session with us.


SureCare Franchising makes business start-up easy

Starting a brand new business in the care sector has never been easier with franchising opportunities available across the UK. Find out how SureCare Franchising can help you take those first steps towards supporting people throughout your local community.

The care sector has faced significant pressures in recent years and especially over the last twelve months. With so many people wanting to help contribute towards post-COVID recovery efforts across the country, we’re looking to budding business owners to provide compassionate care services to those most in need of them.

As we face the prolonged effects of the coronavirus pandemic, local authorities and the NHS are dealing with a huge about of stress and pressure. Home care services from SureCare are helping to relieve some of that pressure by offering specialised care to people in the safety and comfort of their own homes.

Why invest in a SureCare franchise?

At SureCare, we have a proven home care business model that helps people in need of assistance to receive quality care at home. Services are completely tailored to the individual and carried out by experienced and qualified care workers thanks to our network of franchise operators.

By investing in a SureCare franchise, you can provide life-changing support to customers in your local area and give peace of mind every time. Our franchising package includes all of the essential training you’ll need, alongside ongoing advice and guidance to ensure your continued success.

You will be given exclusive rights to trade under our licences and branding, which carries instant credibility as a highly respected national care service provider. From there, you’ll have the freedom and flexibility to manage your business in your own way, with our support available whenever you need it.

SureCare Franchising uses a straightforward process that’s easy to follow so you can get started with us as smoothly and as quickly as possible:


First things first – we look forward to kicking things off with an initial meeting. We’ve traditionally met prospective franchisees in person, inviting them to our Head Office in Chester. As working from home and video conference have become common parts of life over the last year, we’ve also adapted our initial discovery sessions so we can meet remotely. This makes our first meeting much easier and can be carried out no matter where you are in the country.

As our network expands, SureCare Franchising has recently established new premises in Lytham St Anne’s. We are hopeful that this will serve as an additional meeting place in the future, so prospective franchisees can visit us in person when the situation allows.


Once we’ve met with you, we aim to build up a strong relationship as quickly as possible. This allows the team at SureCare Franchising to get to know you, your previous experiences and your aspirations for running a business in care. It’s also your chance to ask us questions about how a typical SureCare franchise operates and discover what support is available.

It’s not necessary for our franchisees to have any background working in the care sector at all. What we’re most interested in seeing from you is the ability to demonstrate a strong work ethic and the dedication required for operating your own business, effectively managing staff and taking your own initiatives.


The take-away from our initial discussions will be to plan our next steps together. You’ll need a business plan before going any further and we can work with you to help put one together. Your business plan will be your initial roadmap, highlighting the services you plan to provide, the people you aim to serve and the goals you hope to reach.

With business plan in hand, the next major hurdle will be securing the finances for your initial investment. We estimate that new franchisees will require an investment of £70,000 to £95,000 to cover your franchising fee and initial working capital. If you need to rely on a business loan to achieve this, SureCare has close relationships with various high street banks who will be able to support you.


Once you’re happy with our franchising proposition and your plan of action, it’s time to get stuck in! We’ll formally welcome you to the SureCare network and start turning those plans into a reality. From securing premises to recruiting staff, the next few months will be a whirlwind of preparations and organisation.

At this stage you’ll also undergo a rigorous two-week long induction and training course. In the past we’ve done this at our state-of-the-art training facilities in our Chester Head Office. At present, however, we are conducting induction sessions remotely whilst ensuring the highest level of quality training and care compliance so you’re suitably prepared for launch day.


Finally, the time has come to officially launch your new business and reach out to customers in your local territory. You and your team can begin providing non-regulated support until your CQC registration is complete. From then, you’ll also be able to deliver personal care services to enrich the lives of your customers.

We don’t just shake hands and walk off into the sunset, though. You’ll regularly be in touch with your dedicated business development managers to discuss your business’ progress. Plus, the team at SureCare Franchising is only a call or email away whenever you have any questions or need to rely on us for a little extra support.

If you’re interested in getting started with your own new business in the care sector, get in touch with SureCare Franchising about one of our potential franchising opportunities today.

Call us on 01244 321 199 or email to request our franchising information pack and take the first step towards becoming your own boss and running your own home care business with SureCare.


Join SureCare’s new franchising discovery sessions online

Owning and running your own business is a dream for many people, but it’s easy to be put off by a lack of experience. Starting a new venture on your own is always going to be a tough ask. So why not rely on the expertise and guidance of a franchisor?

There are so many things to consider when you decide to take on a new business venture:

  • How much will you need to invest?
  • What premises and resources will you need?
  • How many staff will you need to recruit? And how will you train them?
  • How will you promote your new business?
  • What are your expectations for growth?

…and much more besides.

It can all feel so overwhelming that, whether you’re an individual or a couple of partners looking to go into business together, it becomes a struggle to even know where to begin.

This is where franchising can prove to be a beneficial solution. Franchisors, like SureCare, support budding business owners by providing a launchpad for setting up and running their own operations. As a franchisor, we have decades of specialist knowledge and experience in how to run a business in the home care sector, allowing us to develop and refine our business framework.

SureCare has helped dozens of franchisees across the country to utilise our tried-and-tested business model, receive comprehensive training and advice, and experience considerable growth in the market. This, in turn, allows our franchise owners to spend more time focusing on their goals and delivering quality services to people in their local communities.

Freedom and flexibility

When it comes to starting your own new business, many people choose to do it for the freedom to have their own direction and make their own decisions. For that reason, it’s common for entrepreneurs to be a little hesitant towards franchising in case the franchisor demands that certain processes must be done their way.

We can’t speak for every franchisor in the world, but here at SureCare we promise a high level of flexibility in running your business your own way. Other than ensuring you adhere to care quality compliance guidelines, SureCare allows franchisees to chart their own course in providing as many different services to people in their own defined geographical territory.

This flexibility allows operators to employ their own staff members and set their own targets for revenue and growth. In addition, many of our existing franchisees have also reached out to local charities and organisations to lend a hand with fundraising and voluntary work. With a SureCare franchise, you’re in complete control of your own destiny.

Cooperation and reputation

Whilst SureCare allows you the opportunity to manage your business how you want, you’re never completely alone. Sometimes you may need someone to turn to for specialist advice or assistance in recruitment and marketing. This is where operating your new business as a franchise comes with unique benefits.

Right from the very start, our franchising support team are always on hand to provide help in all aspects of business. You’ll be put in contact with dedicated business development managers to guide you in making the right decisions for your business. And if you need a bit of refresher training, accounting support or promotional materials in future, SureCare Head Office is just a call or email away.

Starting a new business as a franchise also allows you to benefit from SureCare’s brand. As one of the leading and most trusted names in home care provisions nationwide, our strong reputation boosts your business and drives customer engagement from day one.

If you’ve been thinking about starting your own business – either alone or with a partner – we’d love to speak to you about a potential franchising opportunity at SureCare.

No previous care sector experience is necessary, as we can provide our industry knowledge and expertise. All you really need is to demonstrate the commitment and passion to run your own business that will benefit the lives of people in your local area.

For further information on franchising and to arrange a discovery session with SureCare, give us a call on 01244 321 199 or send an email to and let’s get the ball rolling!


SureCare’s ambitious growth plans for 2021

While countless business across various sectors face significant challenges in the post-pandemic world, the care industry is witnessing a huge rise in demand. Here at SureCare, we want to join forces with entrepreneurs to help expand vital care provisions across the country.

In recent years, demand for home care services has been consistently growing for a number of reasons. Not only does home care help to accommodate the care needs of an increasingly ageing population, it has also quickly established itself as a preferable alternative to receiving support in a retirement or residential care setting.

The recent coronavirus pandemic has further accelerated the need for domiciliary care services throughout the UK. Unlike many other businesses sadly suffering from the economic impacts of COVID-19, care providers like SureCare are bucking the trend and looking to further expand our reach to people in need.

Our plans to expand

SureCare has ambitious growth plans for 2021 and beyond. We presently provide a wide range of remote care services, carried out by dedicated care teams in over 50 local areas across the UK. These operations are managed and maintained by our network of hard-working franchisees.

Over the next 24 months, it is our aim to expand the SureCare network to 100 franchise operations. This will allow us to deliver essential care services to people in the comfort of their own homes. Of course, we can’t achieve this alone, so we’re reaching out to entrepreneurs and budding business owners looking to make a new start with their own brand new venture.

Franchising with SureCare

It might feel like a strange time to consider starting a new business, but SureCare is able to offer franchise opportunities in an industry that’s been proven to resist the effects of a recession and a pandemic. For many people, plans to begin a new venture have been put on hold over the last year. Others may have found themselves looking for a new direction for their careers, even thinking about becoming their own boss.

Whatever your circumstances, if you’re interested in managing your own business and supporting people in your local community, SureCare is ready and raring to help you. By franchising, you can have the opportunity to start up and manage your own business whilst also relying on the support and backing of a recognised and trusted national brand.

SureCare’s Franchise Recruitment Manager, Josh Farrer, states: “For almost 30 years, SureCare has been one of the UK’s leading home care providers. Thanks to the strength of our brand, our franchise support team and effective business development, franchisees can be sure they’re making a sensible investment in an ever-growing industry.”

For further information on joining SureCare, or to arrange an initial franchising discovery session, call us on 01244 321 199 or email with your franchising request.


Make a positive start this year with your own new business

So 2021 has arrived, but it hasn’t necessarily got off to the start we all wanted. As the country faces a fresh national lockdown to combat the spread of coronavirus, it gives us time to pause and reflect on what plans we want to achieve for the future.

While remaining at home, many people will naturally want to take stock of their lives and ponder their career plans for the year ahead and beyond. In particular, workers placed on furlough and those recently made redundant are likely to wonder about what life has in store for them next.

It can be daunting to think about starting a brand new business at the best of time, so it probably seems like a strange step to take right now. However, with a COVID-19 vaccination program currently underway across the country, this can be the perfect time to start planning so you can take control of your future.

Another big concern for entrepreneurs considering a new business venture comes down to support. It can be especially difficult to keep on top of everything if you’re going it alone, so it’s often useful to have the help of a business partner or assistance from a wider network of people.

That’s exactly where franchising can benefit you, and SureCare is ready and raring to help you in your journey.

Franchising in the home care sector

Long before the current pandemic, we’ve seen a rising demand for personal care services in the home. With an ageing and growing population, more and more people are in need of assistance, particularly in later life. And what better place to receive care than in the comfort and familiarity of their own homes?

Healthcare and social care have been firmly under the spotlight in recent months. As a high priority service in constant demand, home care operators have the unique benefit of being resistant to the effects of economic recession or a pandemic.

As vaccines are rolled out across the country and we slowly recover from a tumultuous year, many people will continue to rely on additional care and assistance in their daily lives. Alongside this, running your own business allows you the freedom to expand your service offering and charitable efforts to support your community further.

Why choose SureCare?

Now in our 27th year, SureCare has grown to become one of the most recognised and well-respected names in home care provisions across the UK. Our expertise not only covers multiple forms of personal care, but also includes professional business development and management to assist franchise operators up and down the country.

Whether you have experience in the care sector or not, our franchising team can provide business support, training and materials every step of the way. All you really need is a keen focus and determination for operating your very own business.

If you’ve been thinking about making a fresh start in 2021 and want to decide if franchising with SureCare is right for you, you can book a discovery call with us for a detailed discussion. Here, you’ll get to chat to key members of our franchising team about your goals, the care market and how we can help you to get started.

Call us on 01244 321 199 or send an email to to request further information or enquire about setting up a franchising discovery session with SureCare.


Looking ahead to a prosperous 2021 with SureCare Franchising

2020 has been a strange and eventful year for everybody and the same goes for all of us at SureCare Franchising. Here we take a quick look back at how we’ve changed and how we can ensure a happy, healthy and prosperous 2021.

As the New Year approaches, it’s normally the time to reflect on the last year to take stock of everything that’s happened. For many people, however, 2020 will be a year that most will want to forget. The world has faced significant challenges brought about by the COVID-19 pandemic and our collective responses to it.

One of the key areas of concern has centred on social care services. It’s been a particularly demanding time for care workers up and down the country, to ensure that essential services continue in a safe and Covid-secure manner.

We’re so proud of our franchise operators and their care teams who have risen to the almighty challenge this year. They’ve shown dedication and determination to assist their service users through thick and thin, and we would like to take this opportunity to pay tribute to each and every one of them.

We’ll continue to be on hand to support our franchisees across the country over this festive period and into the New Year.

Changes at Head Office

Like so many businesses across the country, our franchising team have had to significantly adapt how we work in response to the various restrictions and advice over the last twelve months. We’ve been getting used to remote working and offering our support and training over the phone and via video calls.

The disruption to our process hasn’t got in the way of reaching out to new franchisees, however. We’re pleased to announce that 2020 saw us welcome several new franchise operators to our network, ready and raring to provide essential care services to people in their area.

As we were unable to meet with our new franchisees in person or invite them to our Head Office training facilities, a lot of our meetings and training sessions have taken place over video conferencing! At first, we were a little concerned about losing the warmth of our typical face-to-face meetings, but we quickly found that we could communicate efficiently and effectively despite the distance.

This year, we also expanded our franchising team by welcoming our new Franchise Onboarding Manager, Naz. He has settled into our team wonderfully and assisted many of our new franchise operators joining SureCare this year. Find out more about Naz from our blog here.

2021 is already shaping up to be an important year for the care sector. If you’ve been thinking of making a new start with your own business, get in touch with SureCare to find out more about how franchising can help you support your local community.

Simply drop us a line on 01244 321 199 or send an email to and one of our franchising team will be in touch.


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