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Every year, SureCare continues to go from strength to strength and 2018 has been no exception.

As we head towards Christmas and the New Year, it’s the time when we reflect back on the last twelve months and take stock of everything we’ve achieved together with our nationwide franchisees. Here we take a look back at the changes both internally and among our service users across the country.

In particular, we’ve seen a considerable increase in our service offering in and around London. With new franchisees on board focusing on different boroughs in the capital, SureCare has been able to concentrate our efforts on providing quality care services to individuals in some of the country’s most densely populated areas.

New operations have become established in Ealing, Fulham, Hillingdon, Lambeth, Newham and Southwark this year, whilst outside of London we’ve also been joined by franchisees in Hertfordshire and Trafford to support people from all walks of life.

To help our franchisees in setting up their businesses – as well as providing ongoing daily support – our Business Development Managers have also had an exceptional year of collaborative work and successes.

Earlier this year, we welcomed Peter Caven to SureCare’s Head Office team. He now helps to support businesses in their recruitment alongside sales and marketing support. Meanwhile, former branch manager Jurgita Baublyte took a step up this year to focus on ensuring individual franchisees regularly maintain SureCare’s high level of standards and comply with various processes.

To top things off, we’ve even worked with our operators at SureCare North Leeds and SureCare Rugby to produce exceptional case study videos, highlighting the great work they do and how franchising has helped them. You can view these case studies below.


With so much great stuff happening this year, it’ll be hard for 2019 to top it. But as we go into our 25th year in business, we’re determined to make next every bit a success as 2018 has been.


While it feels a bit like we should be coming up to a festive break, the hard work never really stops. We’re immensely proud to continue supporting our care teams nationwide as they provide exceptional services throughout the Christmas and New Year period.

From everyone at SureCare Head Office, we’d like to wish you a very Merry Christmas and a Happy New Year!


Unsure of where to start when it comes to funding your new business venture? Franchising with SureCare can provide you with the right support and guidance to help you on your way.

Starting up a new business can be a pretty daunting experience, with a lot of different responsibilities falling on your shoulders all at once. Very quickly you’ll find you need a good sense of direction for your business, as well as considerable funds to get it off the ground.

To give you a helping hand, we at SureCare can help new franchisees to seek out and secure the money needed to launch a new business. Alongside this, our highly experienced franchising team can provide further business development support into the future.

Your initial investment

Setting up your own SureCare franchise requires an initial investment of around £35,000 – £50,000. If this isn’t something you’re able to provide upfront all by yourself, there are options available to boost your funds. By providing a considerable portion of the required amount, you can rely on a suitable business loan to help you over the line.

Over the last 25 years, SureCare has cultivated strong relationships with various high street banks and lenders. Thanks to our proven track record in helping new franchisees develop and grow their businesses, the likes of HSBC, Royal Bank of Scotland and Lloyds Bank are prepared to lend SureCare franchisees up to 70% of the initial investment amount.

Why choose SureCare?

We offer a robust business model that has stood the test of time and will continue to develop as trends in people’s care needs change in future. In particular, increases in life expectancy means that by 2030 it’s expected around 1 in 5 UK adults will be aged 65 or over. This has led to growing demand for home care services in recent years.

Whilst elderly care accounts for more than half of our services, we’re also committed to providing support for people of any age or ability in need of care. Not only does this help more members of the local community, it also allows our franchisees to offer greater services that can act as additional streams of revenue to boost their business growth.

If you’re looking to start your own home care business but aren’t sure where to start, speak to SureCare today to find out how franchising can be the perfect fit. Call us on 01244 321 199 or send an email to


If you’re looking to start your own business in home care, you may decide to franchise with an existing company. But how do you make the right decision when you compare franchise businesses?

With so many home care providers around, it’s often difficult to pinpoint the aspects that actually make them different. Other than offering vital services and opportunities to support vulnerable people, you may be wondering what else is there to look for?

There are various elements of SureCare’s operations that make us stand out from the crowd, though. Alongside the exceptional levels of service we provide our customers with, we also work extremely closely with our franchisees throughout the country to ensure they receive the business support they need.

Here we take a look at some of the ways that SureCare provides the best choice for anybody looking to set up their own home care business as they compare franchise options.

Exceptional experience among our support team

SureCare will soon be celebrating 25 years in the care industry, having started in 1994. Since then, we’ve continuously gone from strength to strength, first providing quality support to people in our local area, before branching out across the country. This is all thanks to the tremendous work carried out by our growing network of franchisees over the years.

Through our supportive head office team, franchise owners have been able to develop and grow their own businesses with a helping hand available whenever they may need it. SureCare’s unique team structure means that we have two dedicated Business Development Managers on hand, with each focusing on their own specialist area.

One BDM focuses on compliance with care policies, specialist recruitment for care workers and ensures client retention through fantastic customer service. Meanwhile, our other BDM looks towards providing assistance in sales and marketing – helping to build brand awareness and attract new service users in their area – as well as offering support for securing care contracts with local authorities where relevant.

It’s our mission to make sure that our franchisees operate as effectively as they possibly can. This will ultimately ensure that the level of quality in SureCare’s service is consistent throughout the country, wherever our service users are located.

Benefit from multiple streams of revenue

When you think of “home care”, it’s common to think of personal care for the elderly that’s carried out in regular visits. Whilst this kind of domiciliary care does account for the majority of our services nationwide, SureCare also provides assistance in a vast range of other areas.

SureCare’s range is extensive and diverse, able to support people of all ages and abilities throughout life’s journey. This includes care for those with physical disabilities and those living with dementia, as well as childcare services for looking after babies and young children.

Whether a service is required permanently on a long-term basis or just to provide some temporary respite, every one of SureCare’s packages is tailored to meet the recipient’s exact requirements. This allows service users to benefit from a helping hand every now and then or to rely on a 24-hour service from a live-in care worker.

It’s not just personal care that SureCare franchisees can provide; we even offer support for additional domestic services if and when necessary. This can include helping out with general housework, providing a handyman service or even a bit of light gardening – the possibilities range far and wide, putting SureCare a head above the competition.


Still struggling to compare franchise businesses for home care? Get in touch with SureCare today to find out further information on how we can be the best fit for your ambitions.

Call us on 01244 321 199 or send us an email at and let’s get started!


As we leave the summer behind and look ahead to the end of the year, now seems like the perfect time to get a head start on making significant plans for 2019.

Okay, we’re still a fair few months away from those all-important New Year’s Resolutions. But if you’re itching to make a few changes in your career or you simply want to follow a new passion or interest, it’s never too early to start thinking about those potential plans for the future.

People often wonder whether they could move away from their existing routines and embark on an entirely new venture. For those with the right drive and ambition, running their own business may well be the ultimate dream. However, the prospect of starting your own business from scratch can be quite daunting to begin with.

This is where franchising offers an ideal solution, and SureCare has many franchising opportunities available. By joining the home care industry, budding entrepreneurs like you have already helped countless people to continue enjoying their daily lives. Find out more about how a SureCare franchise can be just what you need as we head towards the New Year.

Franchising with SureCare

SureCare provides vital home care services to people up and down the country, allowing these who are vulnerable or who need a little extra help to continue living their lives to the fullest. Over the last 24 years, we’ve been able to support people of all ages and all abilities throughout various stages of life’s journey, thanks to the ongoing hard work of our franchisees nationwide.

By franchising with SureCare, our operators get the best of both worlds in receiving dedicated and knowledgeable support from our head office team, whilst also having the freedom to be their own boss and run their own business. With our additional marketing support and assistance in recruiting care workers in your area, franchising allows you to get on with looking after the nuts and bolts of your daily operations.

Joining the home care industry with SureCare is also easier than you might expect, even if you’ve never worked in care before. Through our Business Development Managers and highly experienced franchising team, we give you all the necessary support and training both in the early stages and on a continuing basis.

The benefits of a home care franchise

Making the leap from a steady and comfortable role to a completely new venture can bring all sorts of worries with it. One of the biggest concerns comes in the form of money. New business owners will want to know whether their considerable investment will pay off and lead to a healthy income.

In comparison to other franchise business models, joining SureCare requires a relatively low initial investment. On top of that, additional financing assistance is available thanks to our strong reputation amongst a range of high street lenders willing to offer suitable business loans.

As elderly care makes up a large portion of our services, the growing demand for home care among our ageing population ensures that your services will always be needed. SureCare’s other care services include childcare, temporary respite cover and disability care, giving you multiple options for multiple revenue streams.

From the first enquiry to the first day of your operations, the process of setting up a new franchise with SureCare can take several months. Getting a head start on the process now means that come the New Year, you’ll already be well on your way to fulfilling your goal of a new career journey.

To get started with new business plans for the New Year, speak to SureCare today about a potential franchising opportunity in your area. Give us a call on 01244 321 199 or send an email to and let’s kick off the 2019 together in style!

The care industry currently stands at a crossroads, with growing numbers of people requiring care services and the need for increased care providers in the immediate future.

As more and more quality care services are necessary, it’s important for us to ensure that the right people receive the right help as quickly and easily as possible. Many budding business owners are recognising this demand for care and finding that franchising offers a bold way forwards.

New franchisees often begin with little or no previous experience in care, but through support and training from SureCare’s team of experienced professionals, they’re able to operate and provide services to the highest of standards. There are various reasons for starting a new home care franchise with SureCare, which we highlight here:

Increasing demand

Our increasing life expectancy over the years now means that more people today are living longer than ever before. That means more of us are, naturally, becoming frail and relying on care in later life. Ultimately, this puts a bit of strain on care providers to meet the rising demand.

It’s predicted that by the year 2030, there’ll be around 1 in 5 UK adults over the age of 65. The healthcare industry is presently faced with various challenges surrounding staffing and service capacity, so getting stuck in and establishing your own home care franchise will help to relieve a bit of the pressure.

Investment and reward

The initial investment required to start up a business in home care provision is relatively small compared to other franchises. Starting your own SureCare franchise requires an investment of around £35,000 – £50,000. To offer a little extra support, we also have strong relationships with many high street banks and lenders who can provide new franchisees with suitable business loans.

Despite beginning with a relatively modest investment amount, SureCare franchisees can benefit from impressive gains thanks to our unique business model. Our impressive range of services allows you to benefit from multiple revenue streams and grow your operations. As proof, several previous SureCare franchisees have achieved a £1 million turnover in the first 12-18 months.

Dedicated and knowledgeable support

“But I don’t know the first thing about the care industry…”

It’s a common concern among new potential franchisees, but it’s not a necessity to have a background in care to join SureCare. Our head office team is made up of experienced and knowledgeable individuals in the care industry. It is through their dedication and ongoing support that your franchise can flourish.

The ideal franchisee will come to us with the drive and determination to provide a stand-out service to our clients and to develop their business. With high levels of compassion and understanding, your direction will influence how your local team of care workers operate alongside the support of the wider SureCare family.


If you want to find out more about how franchising with SureCare can help you to kick-start your own business in the care sector, call us today on 01244 321 199 or send an email to and have a chat with our franchising team.


We’ve recently welcomed another new franchisee to the SureCare group, extending our reach even further to bring the best quality care services to the right people.

Over the last month, we’ve already seen various success stories from some of our latest franchisees, and today we’re proud to formally announce the introduction of another new operator launching SureCare Ealing & Hounslow. Led by Ayad Abdul-Ahad, the new branch further expands SureCare’s presence throughout London.

Like all of our new franchisees, Ayad visited our exceptional induction and training facilities based in SureCare’s head office in Chester. During the week-long training programme, he got to meet key members of our team who will be able to provide future assistance in a variety of areas.

Having completed the induction, Ayad will go on to establish a team of care workers and admin staff to operate out of their new premises and visiting service users in their own homes throughout the territory. SureCare Ealing & Hounslow will be able to provide specialist care packages to people in the area who might not have had the chance to receive quality, affordable home care previously.

About Ayad

Ayad’s leadership of SureCare Ealing & Hounslow comes fresh off the back of an extensive medical background. Over the last 24 years, he has work in the Biopharmaceutical industry across both the US and Europe. During this time, he has built and led Medical Affairs and Clinical Development in various leading companies.

Ayad treated the first ever patient with a therapeutic antibody for cancer and has also become highly regarded throughout the medical world for his work in MS. His experience in pioneering medical treatments has given him a great understanding of the dire situations that patients – as well as their friends and families – go through.

Because of his phenomenal background, he has proven his capabilities for delivering vital care and showing compassion are unrivalled. SureCare is confident that having Ayad at the helm of operations in Ealing & Hounslow, residents in the area will greatly benefit from care packages and customer service of the highest quality.

When he’s not hard at work, however, his wide range of hobbies and interests help to keep him occupied. From home cooking and fitness, to brushing up on history and even some Italian Opera, Ayad will surely be able to engage with service users across a variety of subjects. Additionally, he completely understands the importance of family values, choosing to spend lots of quality time visiting family at home and afar.

Franchising support

As with all franchisees across our network, SureCare’s expertise and in-depth knowledge of the care sector will be shared with Ayad and his team in Ealing to ensure that care services are delivered suitably and effectively.

With the support of our business development managers Jurgita Baublyte and Peter Craven, as well as the head office team and our numerous franchisees nationwide, SureCare Ealing & Hounslow will start strong and experience continued successes long into the future.

Both BDMs will focus on specialist areas of business: Jurgita looks at care quality compliance and maintaining consistent standards and processes. Meanwhile, Peter provides help with recruiting care workers and office staff in the area, alongside sales and marketing support to increase visibility and attract new clientele.

Welcoming Ayad and SureCare Ealing & Hounslow to our growing network, Franchise Recruitment Manager Josh Farrer stated:

It has been a great pleasure getting to know Ayad and welcoming him in to the SureCare Family. Ayad brings with him a wealth of knowledge and experience and has a real passion to provide a quality level of safe and effectiveness care within his community.

The team and I are looking forward to working closely with Ayad for many years to come.


If you’re looking to begin your very own business venture and want to benefit from a helping hand along the way, get in touch with SureCare Franchising to see how you could be a perfect fit for providing our range of home care services.

We recruit new franchisees based on their qualities and suitability for the job at hand. This doesn’t necessarily require a previous background in care work or experience of the care sector, as SureCare provides all relevant training and assistance in these areas.

Call us today on 01244 321 199 or send an email to and let’s discuss a potential franchising opportunity!


As SureCare’s services continue to expand across the country at a phenomenal rate, we’re delighted to announce the arrival of two more new operators joining our network.

Our latest franchisees will bring our special brand of quality care services to new territories in order to reach more and more people. These new operators have undergone their week-long induction course at our state-of-the-art training facilities at SureCare’s head office in Chester, and will go on to establish their own new teams.

From local care workers to administrative staff, these new teams will strive to provide aid to those requiring specialist care across all walks of life. SureCare doesn’t just help those in later life with domiciliary care, but also offers a range of care packages for people of all ages and abilities. We’re proud to be able to support so many local communities with the help of our new franchisees.

New additions to the SureCare network

SureCare’s newest franchisees have been setting up their local office bases and recently completed training with us. From here, we’ll be helping them to spread the word about the specialist care packages they can offer to people in their specific territories of London.

Operating SureCare Fulham & Chelsea is Raida Mohammed, while across the river, Zah Zephirin takes the lead for SureCare Southwark. Neither of these operators comes from a care background specifically, but bring with them the passion and drive to help make a significant difference in people’s lives. This is supported by a wealth of commercial business experience to ensure they run a tight ship and continue to deliver high quality services.

Alongside the help of SureCare’s head office support team, their own Business Development Managers and the wider SureCare network, Raida and Zah will be able to lead the way for teams of specialist care workers to help a wide variety of people in their boroughs.

Raida Mohammed from SureCare Fulham & Chelsea (left) and Zah Zephirin from SureCare Southwark (right) with SureCare’s Franchise Recruitment Manager Josh Farrer and Managing Director Gary Farrer.

Support from SureCare’s Franchise team

SureCare has several dedicated Business Development Managers, working with our franchisees to assist them in growing their business, as well as providing support for a range of aspects including staff training, finance advice and marketing materials.

Both Raida and Zah will receive regular help from two key members of our operations team. Firstly, Jurgita Baublyte will be on hand to help with policies, procedures, monitoring service quality and maintaining strong compliance with Care Quality Commission regulations.

Additionally, Peter Craven will be able to support these franchisees with sales and marketing help, care worker recruitment and client retention to keep the wheels turning for SureCare Fulham & Chelsea and SureCare Southwark.

Each one of our franchisees – both long-standing and new – receives regular support from the core franchising and management team, based in our Chester head office. Our lines of communication are open at virtually any time, so that we can maintain a flexible level of assistance whenever and wherever it’s needed.

Franchising in the future

As highlighted by our new franchisees’ backgrounds, it’s not essential to have previous experience in the care sector to join the SureCare network. Our business development managers and members of our franchising team all carry a wealth of knowledge and expertise, which can be shared with our new operators during initial training and beyond.

When it comes to recruiting new franchisees, the most valuable qualities we look for are the drive, determination, passion and commitment to providing an excellent service for those who most need it. Through these ethics and traits, we can be confident in relying on our operators to make significant progress in their business on the road to great success.

Josh Farrer, SureCare’s Franchise Recruitment Manager commented on the continuing growth of the SureCare network, saying:

“Our franchise model is unrivalled within the care industry. The support and training on offer to each of our franchisees allows businesses to establish themselves quickly and grow into substantial operations providing thousands of hours of good quality care in people’s homes every day. This is why people are choosing SureCare.”


Are you looking to start your own business in the home care sector? To find out about a potential franchising opportunity in your area, speak to us today on 01244 321 199 or send an email to and you could soon become part of the ever-expanding SureCare network.


SureCare is pleased to announce that a brand new operator has joined our network of franchisees, bringing SureCare’s range of unique services to the London Borough of Hillingdon.

Coming on board with us at the beginning of August, operations at SureCare Hillingdon are being led by Dipti Patel.

Dipti is highly ambitious and she’ll be aiming to make a real difference in the lives of people throughout the borough. Her main ambition is to change the face of home care services in the Hillingdon area, ensuring that those most in need of care services get the right levels of support.

Her background and extraordinary depth of knowledge in the care sector is sure to help her in directing the business. Dipti has previously managed a separate franchise, working primarily in the Childcare sector. After 10 years in charge, however, she took a break from her career to become a full-time carer for her late husband.

The vast experience and insight she has gained – both as a manager and as a home carer – has helped her to understand the level of hard work, compassion, patience and determination required to care for our loved ones. With these core values at the forefront of SureCare’s high quality service, Dipti can pass on her wisdom and expertise to members of her new team.

Assisting her in franchise operations will be her partner Sagar, who has a wide-ranging background in various aspects of business. On top of that, the branch will receive further professional help in more specialised areas thanks to two of SureCare’s own dedicated Business Development Managers.

Jurgita Baublyte will be able to provide assistance to ensure that legal compliance is maintained and a high quality of service is regularly delivered to clients. Meanwhile, Pete Craven will support Dipti and the Hillingdon franchise with sales and marketing support, as well as offering specialist recruitment services to source new care staff in the area.

Dipti is passionate about SureCare’s core belief that everyone deserves the highest quality of care. She aims to inspire her new team of care workers at SureCare Hillingdon with this passion so that they can regularly provide the best possible care in their local community.

If you’re considering starting your own business in home care and want to see how franchising with SureCare can benefit you, get in touch with us today and let us know you have what it takes.

Call our franchising team on 01244 321 199 or send an email to and let’s discuss how you can become a SureCare franchisee in your area.

The UK’s decision to leave the European Union is undoubtedly having an impact on various aspects of the British economy, but franchisors like SureCare are continuing to thrive regardless.

It’s likely you’re probably feeling a bit bombarded by all the news and speculation that surrounds the looming Brexit deadline. With the UK set to leave the EU on 29 March 2019, both the government and the world of business are seeing frantic preparations being made for what might happen next.

However, there are many franchisors that don’t seem to be feeling the pressure as much. While looking ahead to successes in the near future, many franchise businesses are experiencing considerable progress today. Among them, SureCare continues to expand its network with new franchisees regularly coming on board and growing their operations.

The potential disruption

Since the 2016 referendum, Brexit has dominated the national conversation, with questions over the potential impacts popping up. Over the last couple of years, we’ve seen the value of the pound take a wobble along with uncertainties surrounding the status of EU nationals living and working in the UK, particularly in the healthcare sector.

Any business’ ability to be flexible, however, will be very valuable during the transition stage and in the years to follow. This flexibility will make it useful to adapt to any major changes as quickly and smoothly as possible, if and when necessary. At SureCare, how we provide various services for people – both young and old – allows us to focus on tailoring care packages for individuals with differing healthcare needs.

When it comes to our franchisees, our links with various major high streets banks and lenders help to secure funding for their new business. Many of these lenders have indicated that Brexit will not affect their decision-making on funding opportunities any time soon, so our prospective franchisees will still continue to benefit from great financial assistance in the early stages of their new venture.

Why SureCare will continue to flourish

Home care services are currently in a period of high demand, and this is set to continue for a long time into future. As our life expectancy improves, more people are living longer into old age, making elderly care one of the largest and most important services around.

On top of this, there is a growing trend for home care services to be delivered to clients in their own homes, as opposed to them having to move into a residential care setting. Receiving care at home helps people to maintain a sense of independence and contributes positively to their mental health and wellbeing.

To deliver SureCare’s unique brand of quality care services to people in their local communities, franchisees work alongside our head office team to source the best care workers in their areas. Through our collective determination and compassion for others, SureCare’s ability to grow across the country is expected to thrive, no matter what changes Brexit might bring.

Franchising with SureCare

Now in our 25th year in business, SureCare continues to go from strength to strength. We started off solely as a provider of home care services in the Chester area. However, as our workforce has developed over time – expanding our skillset, expertise and in-depth knowledge of the care sector – we’ve helped to bring these vital services to other parts of the UK too.

In order to do just that, SureCare relies on the help of our franchisees up and down the country. With those dedicated business owners operating local branches and employing enthusiastic care workers in their communities, we’re proud to see that more and more people are getting the right care and support they need.

The last few years in particular have been phenomenal for SureCare’s growth, as we’ve experienced a surge of many new franchisees joining our network. Today, over 45 franchises are in operation throughout the UK, and this expansion is showing no signs of slowing down with many more potential franchisees on the horizon.

If you’re thinking of starting a new home care business, why not speak to SureCare about a potential franchising opportunity?

Give our head office team a call on 01244 321 199 or send an email to and let’s discuss how we can help you.


A highly qualified care professional with over 30 years of experience in the NHS has opened a new care service in Hertfordshire.

Karen Carroll has opened the Hertfordshire branch of SureCare to bring high quality person-centred care and support services to the area.

She is joined in the business by Helen Roberts, who has a wealth of management experience and has worked for a successful European manufacturing and distribution company, and Kevin Isaac, the founder of a successful local financial planning and wealth management business.

Using their combined skills, Helen will manage the day-to-day running of the business working alongside Registered Manager Karen, who will be responsible for the quality of care services.

A number of people have already been taken on by the company and they will be looking to build their team in the near future.

Karen, who is combining her 30 years of experience in care with the NHS’s aim to deliver a home care service second to none, said: “I want to deliver care to our clients that truly makes a difference to their lives.

“We understand the family challenges that are present when having to face caring for a loved one as well as the loneliness that many living on their own feel. We make sure that our carers have the time that they need to not only fulfil our client’s care needs but also to be their lifeline to the world at a time when they may not be as mobile as they once were.’

“Our focus will also be on providing a rewarding and fulfilling working environment for our dedicated team of carers and support staff. The carers are the face of our company and it is only through them that we can deliver the level of service that our clients expect so it is incredibly important that we recruit the very best and provide them with an environment in which they will thrive.”

Official opening

Surecare Hertfordshire was officially opened by the Deputy Mayor of Hertsmere, Councillor Alan Plancey with an afternoon tea in their Barnet office.
He said: “It’s fantastic to see businesses launching that not only bring jobs to the area but provide services to the most vulnerable people. I wish SureCare Hertfordshire every success in their business.”

SureCare Hertfordshire, based in Wrotham Business Park in Barnet, covers home care services in Hatfield, Hertford, Potters Bar, Goffs Oak, Brookmans Park, Newgate Street, Northaw, Welham Green, London Colney, Welwyn, Welwyn Garden City and the surrounding areas.

The company supplies people in the area with a range of dedicated care services including person centred care for the elderly and vulnerable, home services and staffing solutions for care homes.

SureCare is one of the UK’s fastest growing care companies with branches and franchises around the UK.

SureCare is fully regulated by the Care Quality Commission (CQC) and has over two decades of experience in the personal care sector, with franchises across the UK delivering quality care and support for all stages of life’s journey.

Visit SureCare Hertfordshire’s website

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