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A new addition joins franchisees at SureCare Luton

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We recently welcomed a new branch to the SureCare network opening up in Luton. Now we’re pleased to announce that a new franchisee has joined existing operators Keith and Dinesh to provide additional support to the business.

Bal Ghuman will be supporting the team at SureCare Luton in their journey to becoming the number one home care agency in the borough. So far, Keith has been determined to offer brand new care provisions to the area, boasting professionalism and excellent customer service at all times.

Now with extra assistance from Bal, SureCare Luton looks set to deliver above and beyond Keith’s initial expectations.

Meet Bal

Rolling up her sleeves to get stuck in, Bal has an impressive and extensive career background behind her. She has held a variety of senior positions while working in London’s demanding financial industry. Her experience across multiple roles in fast-moving environments put her in good stead to support the SureCare Luton team, both strategically and operationally.

Having first spent time with SureCare’s franchising team at our head offices, Bal is now ready and raring to go at the Luton branch. Whether cooperating with Keith on day-to-day management or supporting the care team in their quality of service, we’re certain that Bal will be more than capable of whatever tasks come her way.

Welcomed by the team

Like all new franchisees, Bal has visited SureCare’s national headquarters in Chester for an intensive induction course and to meet with our head office team. After meeting with Bal, SureCare’s national recruitment manager Josh Farrer praised her with a warm and welcoming message:

“We’re excited to welcome Bal to the SureCare Network and we look forward to watching her and the team grow a substantial business within Luton. Bal has now finished our week-long training course at our Chester training facility and will continue to be supported by our regional business development team at their Luton office base.”

Want to find out how you can start your own business venture with assistance from SureCare? Speak to us today about a potential franchising opportunity so you can bring quality home care services to your local area.

Call 01244 321 199 or email and speak to Josh or one of our helpful franchising team to get the ball rolling.



"I don’t come from a care background, but became interested in running a business in this sector after caring for my grandfather. I saw how difficult it is for older people to continue to live on their own without day-to-day support. I like the ethos of SureCare, which is all about providing clients with the highest possible quality of care. It allows me to run my own successful business while also giving back to the community."

Amrit Dhaliwal, Oxfordshire

"We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care. When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people."

Caron Oldreive & Cheryl Hawksworth, Doncaster
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