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Family takes charge of new franchise at SureCare Hertfordshire

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Another brand new SureCare operation is on the way very soon, getting ready to provide a variety of vital home care services to residents in Hertfordshire. Over the next few months, the new team will be putting the finishing touches in place, before officially launching SureCare Hertfordshire later in the year.

Receiving help from acting BDM Rachel Gallagher, setup and running of this new operation will very much be a family affair; brother and sister Kevin Isaac and Helen Roberts are joined by their sister-in-law Karen Carroll.

Coming from a variety of different backgrounds, they all have one thing in common when it comes to franchising with SureCare – a shared desire to make a real difference in people’s lives.

Karen will take up the role of Registered Care Manager at SureCare Hertfordshire. This puts her in prime position to manage daily concerns like recruitment of carers, assessment of clients’ conditions and ensuring compliance of operations. As a qualified Occupational Therapist, she has years of experience in compassionately supporting people who struggle to go about daily activities due to their health.

Having previously worked as secretary and PA to a Managing Director, Helen‘s organisational approach will see her focusing more on the growth of the business and its ongoing developments. She’s also a great people person – a vital asset when networking and establishing relationships with other professionals in the community.

With the ladies largely providing the friendly face of SureCare Hertfordshire, Kevin will take more of a supporting role for the business behind the scenes. He brings with him a wealth of experience, gathered from running his own well-established financial advice service in Hertfordshire.

SureCare Hertfordshire

Kevin, Karen and Helen begin the journey for SureCare Hertfordshire

All of the attitudes, experiences and positivity truly reflect what we feel SureCare is all about. This team shows real promise in their mix of knowledge and skill, and we believe that Kevin, Helen and Karen are a perfect fit for providing our services and benefitting the wider care industry.

We’re positive that this partnership will enhance our widening network and help to further establish SureCare as a leading care provider in the UK.

Franchising with SureCare is a fantastic way to run your own small business in the rewarding and profitable care industry. If you’d like to join our network, or simply get further information, call Josh on 01244 321 199 or email and get started today.


"I don’t come from a care background, but became interested in running a business in this sector after caring for my grandfather. I saw how difficult it is for older people to continue to live on their own without day-to-day support. I like the ethos of SureCare, which is all about providing clients with the highest possible quality of care. It allows me to run my own successful business while also giving back to the community."

Amrit Dhaliwal, Oxfordshire

"I have worked in Care Sector as a Senior Social Worker over 16 years and I am therefore fully aware that the compliance, quality assurance and legislative framework are very complex and time consuming. I chose a SureCare franchise to tackle time consuming issues so that II am able to concentrate on business development, relationship building, market growth and staff training. I now have more than 109 service users and, with the support of SureCare, our weekly hours have more than tripled in 18 months and we are looking to double them again by summer 2017."

Sami Haider, Southend